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BRISBANE EXCEL PERIODONTICS

Privacy Policy

This Website and associated websites (‘Websites’) are owned and maintained by BrisbaneExcel Periodontics Pty Ltd A.C.N. 669 199 795 as trustee for MLEE Trust.

 

1. Introduction
This Privacy Policy applies to all individuals who visit Brisbane Excel Periodontics ABN 16392121351 (“the Practice”). When you visit our website or engage with our services, we may collect, hold, use, and disclose your personal information in accordance with this policy. Please note that in compliance with the guidelines issued by the Australian Dental Association under the Health Practitioner Regulation National Law Act 2009, we collect information from you to maintain your dental records.

 

2. Information We Collect
We collect various types of personal information, including but not limited to:

  • Name, date of birth, and contact details.

  • Health insurance details and relevant sensitive health and medical information

  • Payment and billing information for us to provide you with dental care.

If you do not provide us with the above personal information, we may not be able to provide
adequate dental treatment and/or services.

 

3. How We Collect Information
We collect personal information through various ways including not limited to:

  • Information you provide to us directly (e.g., through forms or when scheduling appointments).

  • Information collected during dental consultations and treatments.

  • Information from third-party sources with your consent (e.g., referrals from other healthcare providers).

 

4. Use of Personal Information
We may use your personal information for the following purposes:

  • Providing dental services and treatments.

  • Processing appointments, payments, and insurance claims.

  • Sending appointment reminders and important updates.

  • Improving our services and customer experience.

  • Complying with legal and regulatory obligations.

5. Disclosure of Personal Information
We may disclose your personal information in the following circumstances:

  • To our dental professionals and staff involved in providing treatment and services.

  • To third-party service providers who assist us in operation (e.g., IT providers, payment processors).

  • When required by law or as part of legal proceedings.

  • With your consent, for specific purposes not outlined in this policy.

  • To third-party dental professionals including but not limited to referring dentists who assist us with your treatment.

 

6. Data Security
We protect your personal information from unauthorised access, disclosure, or alteration. However, data transmission over the Internet or electronic storage is not 100% secure for various reasons and we cannot guarantee such security.

7. Access and Correction
You have the right to access and correct your personal information held by us. If you would like to request access or make corrections, you can contact us using the information provided in this policy.

8. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance user experience and gather information about website usage. You can manage your preference related to cookies through your browser settings. By logging onto our website, you are consenting to the use of cookies. If we make any fundamental changes to the way we use cookies, we will update this page to reflect those changes made.
Please note that a cookie is a small file that contains letters and numbers that are downloaded onto your computer when you visit our website. It is sent to your browser and stored on your computer’s hard drive, tablet, or mobile device. When you visit our website, it can allow us to recognise and remember you. Please note that you are consenting to this when you log onto our website.


9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review the privacy policies of any third-party sites you visit.


10. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be posted on our website, and the date of the latest version will be indicated.

11. Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Brisbane Excel Periodontics
Address: Unit T207/6 North Lakes Drive, North lakes Qld 4509
Phone: 07 3481 2788
Email: admin@beperiodontics.com

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